view of bridge

Contact Us

Having Trouble Logging In?

Get website login help or learn about our accessibility standards.

Open a Customer Service Inquiry

Create an account or log in to open a customer service inquiry.

Email Customer Service

We respond to email messages in the order that they are received, and will respond to your inquiry as soon as possible.

To help us better assist you, please include your full name and CFA Institute ID number with your message.

Email us

Call Customer Service

Our customer service team is here to help. We are based in Charlottesville, Va., and offer 24-hour telephone support Sunday 5:00 p.m. – Friday 5:00 p.m., Eastern Time.

Find a toll-free number and call us


Report Professional Misconduct

CFA® charterholders and candidates agree to abide by the Code of Ethics and Standards of Professional Conduct.

Report misconduct by a member or candidate

Find a CFA Institute Location

View mailing addresses, hours, and telephone information


We’re using cookies, but you can turn them off in Privacy Settings. If you use the site without changing settings, you are agreeing to our use of cookies. Learn more in our Privacy Policy.